Add and manage hot desk only devices

Publisher

Cisco Webex Help Center

URL

https://help.webex.com/en-us/article/n6fhptq/Add-and-manage-hot-desk-only-devices

Published

2025-05-21

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• A hot desk only phone is added either from Devices with Add hot desk only phone, or from Workspaces by creating a workspace and choosing the Hot desk only option, and is activated by code or MAC address; CSV bulk onboarding is also available. in context
• A workspace can be converted between the hot desk only licence and a paid Webex Calling workspace licence in either direction without service disruption. in context
• Hot desk only devices must be 8800 or 9800 series phones. in context
• Hot desk only devices can call the regional emergency numbers without anyone starting a hot desk session, which Cisco describes as making them Kari's Law compliant. in context
• In host mode a hot desk only device shows only the workspace name, can place only emergency calls, and receives no incoming calls while unoccupied. in context
• A hot desk only device's location must be Webex Calling enabled with a main number and an emergency callback number configured. in context
• Hot desk only devices receive a complimentary hot desk only licence at onboarding, so no workspace licence is consumed. in context
• A user must have a Webex Calling licence to sign in to any hot desk device. in context

Cite this source record

APA

WarmTransfer. (2025, May 21). Add and manage hot desk only devices. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n6fhptq-hot-desk-only-devices-b

BibTeX

@misc{warmtransfer-cisco-help-n6fhptq-hot-desk-only-devices-b,
  title  = {Add and manage hot desk only devices},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n6fhptq-hot-desk-only-devices-b},
  note   = {Cisco Webex Help Center, accessed 2026-10-02}
}