Add and manage hot desk only devices

Publisher

Cisco Systems

URL

https://help.webex.com/article/n6fhptq/Add-and-manage-hot-desk-only-devices

Published

2025-05-21

Updated

unknown

Accessed

2026-09-05

HTTP status

200

License

Cisco proprietary documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Webex Calling hot desk only devices consume no workspace licence (they get a no-cost hot desk only licence), but users who sign in to them must hold their own Webex Calling licence, and in host mode the device can only place emergency calls. in context
• The hot desk only onboarding option covers 8800 Series phones including the 8875, 9800 Series phones, and RoomOS devices. in context
• Hot desk only devices can call the emergency numbers defined for their region without anyone first starting a hot desk session. in context
• A device onboarded as hot desk only is assigned a hot desk only license at no cost, so the location does not need a workspace license for it. in context
• After a guest signs in to a hot desk only device, it behaves like a hot desking device in any other workspace: the guest can make and receive calls on their configured numbers. in context
• In host mode, before a guest signs in, a hot desk only device shows the workspace name with no directory number, can place only emergency calls, and receives no incoming calls. in context
• On a hot desk only host device, some settings are enforced: call history is disabled, contacts are removed, the workspace name is displayed, and line keys are limited to emergency calling. in context
• To deploy hot desk only devices, the location must be enabled for Webex Calling and must have both a main number and an emergency callback number configured. in context
• Hot desk only devices can be added in three ways: one at a time from the Devices section, by creating a workspace, or in bulk by CSV upload. in context
• Full administrators, device administrators, user and device administrators, and location administrators can end hot desk sessions and change session end times. in context
• A user can sign in to a hot desk device only if the user has a Webex Calling license. in context
• Hot desk only onboarding is limited to Cisco 8800 series devices including the 8875 and 9800 series devices, at a location already enabled for Webex Calling. in context
• Devices onboarded as hot desk only are assigned a free hot desk only license and do not require a workspace license. in context
• Hot desk only devices are Kari's Law compliant and allow calls to emergency services without a user signing in. in context
• To sign in to any hot desk device a user must hold a Webex Calling license; the free hot desk only license covers the device, not the user. in context

Cite this source record

APA

WarmTransfer. (2025, May 21). Add and manage hot desk only devices. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n6fhptq-hot-desk-only-devices

BibTeX

@misc{warmtransfer-cisco-help-n6fhptq-hot-desk-only-devices,
  title  = {Add and manage hot desk only devices},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n6fhptq-hot-desk-only-devices},
  note   = {Cisco Systems, accessed 2026-09-05}
}