Webex Contact Center administrator roles and privileges

Publisher

Cisco

URL

https://help.webex.com/en-us/article/n5jdj19/Webex-Contact-Center-Administrator-Roles-and-Privileges

Published

2025-06-23

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Full Administrators and Contact Center Service Administrators can administer all Webex Contact Center features in Control Hub, while Read-only Administrators can only view them. in context
• A Contact Center Service Administrator cannot access the Services Set-Up Wizard. in context
• A Full Administrator who holds only a Webex Contact Center Standard license cannot use the administrative features in the Management Portal. in context

Cite this source record

APA

WarmTransfer. (2025, June 23). Webex Contact Center administrator roles and privileges. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n5jdj19-wxcc-admin-roles-b

BibTeX

@misc{warmtransfer-cisco-help-n5jdj19-wxcc-admin-roles-b,
  title  = {Webex Contact Center administrator roles and privileges},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n5jdj19-wxcc-admin-roles-b},
  note   = {Cisco, accessed 2026-09-30}
}