Migration from BroadWorks and BroadCloud to Webex Calling

Publisher

Cisco Webex

URL

https://help.webex.com/en-us/article/n1ku0vfb

Published

2026-06-18

Updated

unknown

Accessed

2026-10-14

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Once provisioning starts, the BroadWorks/BroadCloud Webex Calling migration tool cannot pause or cancel it, and after provisioning completes a rollback can only be done manually. in context
• In Control Hub, the PBX type list on the 'Migrate from BroadWorks & other PBX' card offers only BroadWorks and BroadCloud, despite the card's name. in context
• Users migrated with the BroadWorks/BroadCloud Webex Calling migration tool lose their call history, message history and personal settings such as speed dials. in context

Cite this source record

APA

WarmTransfer. (2026, June 18). Migration from BroadWorks and BroadCloud to Webex Calling. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n1ku0vfb-broadworks-to-wxc-migration

BibTeX

@misc{warmtransfer-cisco-help-n1ku0vfb-broadworks-to-wxc-migration,
  title  = {Migration from BroadWorks and BroadCloud to Webex Calling},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n1ku0vfb-broadworks-to-wxc-migration},
  note   = {Cisco Webex, accessed 2026-10-14}
}