Use AI Agents for Customer Interactions - Contact Center Enterprise

Publisher

Cisco Systems, Inc. (Webex Help Center)

URL

https://help.webex.com/en-us/article/lwb0de/Use-AI-Agents-for-Customer-Interactions-(Contact-Center-Enterprise)

Published

2026-04-13

Updated

unknown

Accessed

2026-09-04

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Claims citing this source

• Cisco's April 2026 Contact Center Enterprise article describes the Virtual Agent Voice node as serving scripted AI agents configured in Webex AI Agent Studio. disputed in context

Cite this source record

APA

WarmTransfer. (2026, April 13). Use AI Agents for Customer Interactions - Contact Center Enterprise. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-lwb0de-wxcce-use-ai-agents

BibTeX

@misc{warmtransfer-cisco-help-lwb0de-wxcce-use-ai-agents,
  title  = {Use AI Agents for Customer Interactions - Contact Center Enterprise},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-lwb0de-wxcce-use-ai-agents},
  note   = {Cisco Systems, Inc. (Webex Help Center), accessed 2026-09-04}
}