Webex App | Known issues

Publisher

Cisco Systems (Webex Help Center)

URL

https://help.webex.com/en-us/article/bsmvpdb/Webex-App-|-Known-issues

Published

2026-06-10

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

Cisco website terms of use; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Webex App known issues list poor call audio on certain Lenovo laptops (including ThinkPad X1 Carbon Gen 1-4, T430 and T450), with updated audio drivers as the fix. in context
• Webex App known issues list Norton 360 VPN as preventing calls on iPhone. in context
• For Webex App for Web, known issues state that a user connected to a VPN may not be able to make a call. in context
• Webex App known issues say that if a call cannot be placed over Wi-Fi, the company firewall may be blocking UDP call media, or the user is on a third-party VPN that does not have phone service. in context

Cite this source record

APA

WarmTransfer. (2026, June 10). Webex App | Known issues. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-bsmvpdb-app-known-issues

BibTeX

@misc{warmtransfer-cisco-help-bsmvpdb-app-known-issues,
  title  = {Webex App | Known issues},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-bsmvpdb-app-known-issues},
  note   = {Cisco Systems (Webex Help Center), accessed 2026-10-01}
}