Cisco AI Assistant and AI features in Control Hub

Publisher

Cisco Webex Help Center

URL

https://help.webex.com/article/9dofjcb/Administer-Cisco-AI-Assistant-in-Control-Hub

Published

2026-09-15

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Control Hub AI features article states that the Calling AI Assistant features are not available for users based out of India. in context
• The Control Hub AI features article states, in its Webex Calling section, that summaries, action items and the transcript are available in multiple languages and that the spoken language selected by the user in the call defines the post-call content language. disputed in context
• Control Hub's Calling AI features include a toggle named Enable AI generated summaries for call recordings, described as generating the transcripts and summaries for recorded calls. in context
• The Calling AI features toggles are reached in Control Hub under Organization settings, in the Cisco AI Assistant & AI features section, by clicking Customize AI Assistant & AI features, and are saved with Save. in context
• With the call recording summaries toggle, each participant joining the call hears an announcement that the call is being transcribed and summarized. in context
• The same Calling AI features list carries a separate toggle named Enable post call summaries and transcripts, described as letting AI Assistant summarize the entire call from the user's call history. in context
• A call recording summary requires the Enable AI generated summaries for call recordings setting to be on in addition to Webex call recording being enabled. inferred in context
• The call recording summary (reached from Calling > Recordings) and the AI Assistant post-call summary (reached from call history) are separately administered artefacts, since Control Hub gives each its own toggle. inferred in context

Cite this source record

APA

WarmTransfer. (2026, September 15). Cisco AI Assistant and AI features in Control Hub. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-9dofjcb-ai-assistant-control-hub

BibTeX

@misc{warmtransfer-cisco-help-9dofjcb-ai-assistant-control-hub,
  title  = {Cisco AI Assistant and AI features in Control Hub},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-9dofjcb-ai-assistant-control-hub},
  note   = {Cisco Webex Help Center, accessed 2026-09-30}
}