Cisco Finesse Administration Guide, Release 15.0(1) - Cisco Finesse CLI

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1501/admin/guide/cfin_b_150_cisco-finesse-administration-guide/cfin_m_150_cisco-finesse-cli.html

Published

2026-07-24

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• The CLI command utils finesse locked_out_users list shows users currently locked out of Finesse. in context
• Cisco notes that most service-related problems cannot be corrected by restarting a service. in context
• Desktop sign-in retry is controlled by the desktop properties enableRetryLoginFeature, loginFailureRetryAttempts (default 3, max 10) and loginFailureRetryInterval (default 60 s, range 15-180 s). in context
• The Cisco Finesse Tomcat and Cisco Finesse Notification Service services are controlled with utils service start, stop and restart, and utils service list shows their state. in context
• The CLI command utils webproxy cache clear (options include all, desktop, rest, shindig and authmode) clears cached Finesse static resources, which otherwise persist until Tomcat restarts. in context

Cite this source record

APA

WarmTransfer. (2026, July 24). Cisco Finesse Administration Guide, Release 15.0(1) - Cisco Finesse CLI. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-finesse-1501-admin-cli

BibTeX

@misc{warmtransfer-cisco-finesse-1501-admin-cli,
  title  = {Cisco Finesse Administration Guide, Release 15.0(1) - Cisco Finesse CLI},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-finesse-1501-admin-cli},
  note   = {Cisco Systems, accessed 2026-10-02}
}