Cisco Finesse Agent and Supervisor Desktop User Guide, Release 12.6(2) - Cisco Finesse Desktop Interface

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1262/user/guide/cfin_b_1262_cisco-desktop-user-guide/cfin_m_1261-cisco-finesse-desktop-interface.html

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Finesse 12.6(2) desktop shows a Wrap-Up Time that counts down or up depending on administrator configuration. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Cisco Finesse Agent and Supervisor Desktop User Guide, Release 12.6(2) - Cisco Finesse Desktop Interface. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-finesse-1262-user-guide-desktop-interface

BibTeX

@misc{warmtransfer-cisco-finesse-1262-user-guide-desktop-interface,
  title  = {Cisco Finesse Agent and Supervisor Desktop User Guide, Release 12.6(2) - Cisco Finesse Desktop Interface},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-finesse-1262-user-guide-desktop-interface},
  note   = {Cisco Systems, accessed 2026-09-24}
}