Scripting Overview - Contact Center Express

Publisher

Cisco Systems (Cisco DevNet)

URL

https://developer.cisco.com/docs/contact-center-express/scripting-overview/

Published

2023-01-01

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

(c) Cisco Systems, Inc. All rights reserved.; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Cisco Unified CCX Editor is a graphical programming environment for creating, modifying, validating and debugging telephony and multimedia application scripts. in context
• A Unified CCX script is associated with an application and is invoked when the trigger associated with that application is dialled. in context
• Unified CCX script steps are themselves written in Java, but Cisco states that a script author does not need to understand Java programming to build a Unified CCX script. in context

Cite this source record

APA

WarmTransfer. (2023, January 1). Scripting Overview - Contact Center Express. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-devnet-ccx-scripting-overview

BibTeX

@misc{warmtransfer-cisco-devnet-ccx-scripting-overview,
  title  = {Scripting Overview - Contact Center Express},
  author = {{WarmTransfer}},
  year   = {2023},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-devnet-ccx-scripting-overview},
  note   = {Cisco Systems (Cisco DevNet), accessed 2026-09-22}
}