The Call Subflow Step - Contact Center Express

Publisher

Cisco Systems (Cisco DevNet)

URL

https://developer.cisco.com/docs/contact-center-express/the-call-subflow-step/

Published

2023-01-01

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

(c) Cisco Systems, Inc. All rights reserved.; no-redistribution; short excerpts and locators only

Source notes citing this source

• Unified CCX scripts are files with the .aef extension, and a subflow is selected by naming its .aef file. in context
• The Unified CCX Call Subflow step invokes another script from within a script, selecting the target script and an interruption setting on its General tab and carrying data on Input Mappings and Output Mappings tabs. in context

Cite this source record

APA

WarmTransfer. (2023, January 1). The Call Subflow Step - Contact Center Express. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-devnet-ccx-call-subflow-step

BibTeX

@misc{warmtransfer-cisco-devnet-ccx-call-subflow-step,
  title  = {The Call Subflow Step - Contact Center Express},
  author = {{WarmTransfer}},
  year   = {2023},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-devnet-ccx-call-subflow-step},
  note   = {Cisco Systems (Cisco DevNet), accessed 2026-09-22}
}