Get Resource - Contact Center Express

Publisher

Cisco DevNet

URL

https://developer.cisco.com/docs/contact-center-express/get-resource/

Published

unknown

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco DevNet terms of service; copyright Cisco Systems; no-redistribution; short excerpts and locators only

Source notes citing this source

• GET https://<server>/adminapi/resource/{id} returns an agent record including userID, firstName, lastName, extension, skillMap, autoAvailable, type, team, primarySupervisorOf and secondarySupervisorOf, with success 200 and failures 401, 404 and 405. in context
• Unified CCX resources correspond to end users in the Unified Communications Manager environment, and the resource instance id is that user ID. in context
• Unified CCX user IDs used as Configuration API resource identifiers may contain special characters except the forward slash and the backslash. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Get Resource - Contact Center Express. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-dev-ccx-get-resource

BibTeX

@misc{warmtransfer-cisco-dev-ccx-get-resource,
  title  = {Get Resource - Contact Center Express},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-dev-ccx-get-resource},
  note   = {Cisco DevNet, accessed 2026-09-22}
}