UCCX Overview - Contact Center Express

Publisher

Cisco DevNet

URL

https://developer.cisco.com/docs/contact-center-express/

Published

unknown

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco DevNet terms of service; copyright Cisco Systems; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cisco positions the Configuration REST APIs as covering Day 1 and Day 2 configuration, stating that all initial system configuration and the configuration tasks normally done after installation can be performed through them. in context
• Cisco documents the Configuration APIs as one of several distinct UCCX developer integration points alongside the CTI Protocol, Scripting, the Cisco Identity Service, the Finesse REST APIs and the Customer Collaboration Platform REST APIs. in context
• Scripting is documented as its own UCCX integration point in which customers create telephony and multimedia application scripts in a visual programming environment, separate from the Configuration APIs. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). UCCX Overview - Contact Center Express. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-dev-ccx-docs-overview

BibTeX

@misc{warmtransfer-cisco-dev-ccx-docs-overview,
  title  = {UCCX Overview - Contact Center Express},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-dev-ccx-docs-overview},
  note   = {Cisco DevNet, accessed 2026-09-22}
}