Introduction - Contact Center Express

Publisher

Cisco DevNet

URL

https://developer.cisco.com/docs/contact-center-express/introduction-introduction/

Published

unknown

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco DevNet terms of service; copyright Cisco Systems; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cisco states that attributes editable in the Unified CCX AppAdmin web interface can be modified through the Configuration REST APIs. in context
• The DevNet Configuration API reference pages carry no release version or last-updated date, so a reader cannot tell from the page which UCCX releases a documented endpoint applies to. inferred in context
• The Configuration API documents five operations per object: LIST via GET on the collection, GET on a single instance, CREATE via POST, MODIFY via PUT, and DELETE. in context
• The instanceId path component is optional and is required only when a GET, PUT or DELETE targets a specific instance of an object. in context
• All Configuration API methods support Application/XML and Application/JSON as input MIME types. in context
• Cisco's AppAdmin-parity statement is scoped to editable attributes and does not amount to a documented guarantee that every UCCX administration function has a Configuration API equivalent. inferred in context
• Both HTTP and HTTPS are documented as supported protocols for the Unified CCX Configuration REST API. in context
• The Unified CCX Configuration REST API addresses objects through the URL template <protocol>://<uccx-server>/adminapi/<object>/<instanceId>. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Introduction - Contact Center Express. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-dev-ccx-config-api-introduction

BibTeX

@misc{warmtransfer-cisco-dev-ccx-config-api-introduction,
  title  = {Introduction - Contact Center Express},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-dev-ccx-config-api-introduction},
  note   = {Cisco DevNet, accessed 2026-09-22}
}