API Authentication - Contact Center Express

Publisher

Cisco DevNet

URL

https://developer.cisco.com/docs/contact-center-express/api-authentication/

Published

unknown

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco DevNet terms of service; copyright Cisco Systems; no-redistribution; short excerpts and locators only

Source notes citing this source

• Omitting credentials or supplying incorrect credentials to a UCCX API returns 401 Unauthorized. in context
• Authentication to the UCCX APIs is HTTPS basic authentication. in context
• The credentials accepted by the UCCX APIs are the administrator username and password configured during installation. in context
• Cisco's UCCX API authentication documentation describes no OAuth, bearer-token or single-sign-on alternative to basic authentication for the Configuration API. inferred in context
• Cisco does not publish a per-endpoint role authorisation matrix for the UCCX Configuration API; role restrictions appear only as scattered per-endpoint notes. inferred in context

Cite this source record

APA

WarmTransfer. (2026, September 22). API Authentication - Contact Center Express. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-dev-ccx-api-authentication

BibTeX

@misc{warmtransfer-cisco-dev-ccx-api-authentication,
  title  = {API Authentication - Contact Center Express},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-dev-ccx-api-authentication},
  note   = {Cisco DevNet, accessed 2026-09-22}
}