Cisco Unified Communications Manager Managed Services Guide 9.0 - New and changed information

Publisher

Cisco Systems

URL

https://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/9_0/rtmt/CUCM_BK_CCC892E7_00_cucm-manager-managed-services-guide_chapter_010.html

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The SIP normalization alarms are SIPNormalizationScriptOpened, SIPNormalizationScriptClosed, SIPNormalizationScriptError (which reports the failing line number), SIPNormalizationResourceWarning and SIPNormalizationAutoResetDisabled. in context
• A non-zero ErrorInternal counter indicates a system defect unrelated to the script's content or execution. in context
• In 8.5 and 9.0-era documentation, the Script Execution Error Recovery Action field offers these actions after an execution error: roll back the message only, disable the script, reset the script automatically, or reset the trunk automatically. in context
• An error during script initialization, after the script has loaded, automatically disables the script. in context
• The DeviceResetManually counter counts resets made through the administration interface or AXL. in context
• MemoryUsagePercentage reports a script's memory use as a percentage of its configured Memory Threshold. in context
• The Cisco SIP Normalization perfmon object includes status counters (ScriptActive, ScriptOpened, ScriptClosed, ScriptDisabledAutomatically), error counters (ErrorExecution, ErrorInit, ErrorInternal, ErrorLoad, ErrorResource), reset counters (DeviceResetAutomatically, DeviceResetManually), MessageRollback, per-API counters such as msgAddHeader and ptAddHeader, and MemoryUsage and MemoryUsagePercentage. in context
• If a script exceeds its memory or Lua instruction threshold while loading or initializing, it is disabled; if it does so during execution, the configured System Resource Error Recovery Action is taken. in context
• When a script hits an execution error, Unified CM automatically restores the message to its original content before taking the configured recovery action. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Cisco Unified Communications Manager Managed Services Guide 9.0 - New and changed information. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cucm-mgd-svcs-90-new-changed

BibTeX

@misc{warmtransfer-cisco-cucm-mgd-svcs-90-new-changed,
  title  = {Cisco Unified Communications Manager Managed Services Guide 9.0 - New and changed information},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cucm-mgd-svcs-90-new-changed},
  note   = {Cisco Systems, accessed 2026-09-25}
}