Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Emergency Call Handler

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/cucm_b_feature-configuration-guide-for-15/cucm_mp_e9297459_00_emergency-call-handler-12-0.html

Published

2026-09-16

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Emergency Call Handler supports at most 100 ELINs per cluster. in context
• An Emergency Location (ELIN) Group can be assigned to a device pool on the Device Pool Configuration page, and a device-level assignment overrides the device pool one. in context
• Emergency Call Handler routes a PSAP callback with the caller's Extension Mobility state in mind, returning it to the device that placed the emergency call if the user is still logged in there. in context
• Cisco says not to enable Emergency Call Handler if an external emergency calling solution such as Cisco Emergency Responder is already in use. in context
• With the Unified CM Emergency Call Handler, a roaming device uses the ELIN Group of its roaming device pool for outbound emergency calls. in context

Cite this source record

APA

WarmTransfer. (2026, September 16). Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Emergency Call Handler. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cucm-fcg-15-emergency-call-handler

BibTeX

@misc{warmtransfer-cisco-cucm-fcg-15-emergency-call-handler,
  title  = {Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Emergency Call Handler},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cucm-fcg-15-emergency-call-handler},
  note   = {Cisco Systems, accessed 2026-09-25}
}