Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Manage End Users

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/15/adminGd/cucm_b_administration-guide-15/cucm_b_test-adminguide_chapter_011.html

Published

2026-08-31

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• After users are imported, an administrator can either enable self-provisioning so end users provision their own phones, or assign devices manually with the Add New Phone or Move an Existing Phone procedures. in context
• When an LDAP sync includes a feature group template with universal line and device templates and a DN pool, the import automatically configures the end user and a primary extension. in context
• To change what an existing LDAP sync applies after the initial sync, Cisco's options are the Bulk Administration Tool (menus such as Update Users or Insert Users) or setting up a new LDAP sync. in context
• If neither the telephone-number mask nor the DN pool option is enabled on the LDAP directory sync, the sync should import end users without creating primary extensions, since Cisco describes automatic extension creation only for syncs that carry those settings. inferred in context
• An end user's password cannot be changed in Unified CM when LDAP authentication is enabled. in context
• To add configuration such as a feature group template after an LDAP directory's initial sync, Cisco directs administrators to use Bulk Administration or configure a new LDAP sync. in context
• Clicking Perform Full Sync on an LDAP Directory imports any new end users from the directory immediately instead of waiting for the scheduled sync. in context

Cite this source record

APA

WarmTransfer. (2026, August 31). Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Manage End Users. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cucm-admin-15-manage-end-users

BibTeX

@misc{warmtransfer-cisco-cucm-admin-15-manage-end-users,
  title  = {Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Manage End Users},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cucm-admin-15-manage-end-users},
  note   = {Cisco Systems, accessed 2026-09-30}
}