Cisco Emergency Responder Administration Guide, Release 12.5(1)SU8b-SU9 - Configure Emergency Responder and Intrado V9-1-1 Enterprise Services

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cer/12_5_1_su8/english/administration/guide/cer0_b_cisco-emergency-responder-administration-guide-1251su8/cer0_b_cisco-emergency-responder-administration-guide-1251su3_chapter_0101.html

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco documentation terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• CER needs a certificate from the provider for the VUI connection, and that certificate must be uploaded again after a CER upgrade. in context
• In the CER integration, the provider receives the calling party's 10-digit ELIN and uses that number to retrieve the caller's ALI data. in context
• CER setup order for the Intrado service: get account details and certificate from Intrado, configure VUI settings, configure Intrado route/translation patterns, create Intrado ERLs, then assign ERLs to switch ports, IP subnets and unlocated phones. in context
• In the CER Intrado integration, Unified CM sends the emergency call to CER, which routes it to Intrado over a configured SIP trunk using Intrado route patterns. in context
• In CER 12.5(1)SU8b-SU9, Cisco Emergency Responder supports Intrado V9-1-1 for Enterprise Service as an alternative to a direct connection with the Local Exchange Carrier, for both on-premises and off-premises phones. in context
• CER talks to Intrado over HTTPS through the Validation and Update Interface (VUI), which validates civic addresses against Intrado's MSAG data and sends ALI records. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Cisco Emergency Responder Administration Guide, Release 12.5(1)SU8b-SU9 - Configure Emergency Responder and Intrado V9-1-1 Enterprise Services. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cer-admin-1251su8-intrado-v911

BibTeX

@misc{warmtransfer-cisco-cer-admin-1251su8-intrado-v911,
  title  = {Cisco Emergency Responder Administration Guide, Release 12.5(1)SU8b-SU9 - Configure Emergency Responder and Intrado V9-1-1 Enterprise Services},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cer-admin-1251su8-intrado-v911},
  note   = {Cisco Systems, accessed 2026-09-24}
}