Cisco Unified CallManager Administration Guide, Release 4.2(1) - Line Group Configuration

Publisher

Cisco Systems

URL

https://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_1/ccmcfg/b03lngrp.html

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• In CallManager 4.2(1) Broadcast distributes a call to all idle or available members of the line group simultaneously. in context
• CallManager 4.2(1) documentation says not to put shared-line directory numbers in a line group that uses the Broadcast algorithm. in context
• In CallManager 4.2(1) Circular distributes a call starting from the (n+1)th member, where n is the member that most recently received a call, wrapping to the top after the last member. in context
• In CallManager 4.2(1) the line group hunt options for No Answer, Busy and Not Available each offer Try next member then try next group, Try next member but do not go to next group, Skip remaining members and go directly to next group, and Stop hunting. in context
• In CallManager 4.2(1) Longest Idle Time distributes calls only to idle members, starting from the longest idle member. in context
• In CallManager 4.2(1) the line group RNA Reversion Timeout is the time in seconds after which an unanswered call is distributed to the next available or idle member or to the next line group. in context
• In CallManager 4.2(1) Top Down distributes a call to idle or available members starting from the first idle or available member of the line group through to the last. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Cisco Unified CallManager Administration Guide, Release 4.2(1) - Line Group Configuration. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-ccm-admin-421-line-group-config

BibTeX

@misc{warmtransfer-cisco-ccm-admin-421-line-group-config,
  title  = {Cisco Unified CallManager Administration Guide, Release 4.2(1) - Line Group Configuration},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-ccm-admin-421-line-group-config},
  note   = {Cisco Systems, accessed 2026-09-24}
}