Tips for a successful 911 test call

Publisher

Bandwidth

URL

https://www.bandwidth.com/support/en/articles/12823288-tips-for-a-successful-911-test-call

Published

2025-11-17

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Bandwidth website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Bandwidth's own pages disagree on whether 6 a.m. is a good time for a live 911 test call: the static E911 guide offers 6:00 a.m. as an off-hours example while the tips article lists 6-9 a.m. as a peak period to avoid. disputed in context
• Bandwidth advises not hanging up when a live 911 test call connects, but telling the call taker it is a test and asking whether they have a few moments to verify the caller's information. in context
• Bandwidth's 911 test call tips say to avoid 6-9 a.m., 4-7 p.m. and the lunch hour in the caller's time zone. in context
• Bandwidth advises against placing 911 test calls during the PSAP busy hours of 6-9 am, 4-7 pm and lunchtime. in context
• On a 911 test call the caller should say at once that it is not an emergency but a test call, and confirm with the call taker that the right PSAP was reached. in context
• Before placing a 911 test call, Bandwidth advises calling the PSAP's 10-digit non-emergency number to tell them a test call is coming. in context

Cite this source record

APA

WarmTransfer. (2025, November 17). Tips for a successful 911 test call. WarmTransfer. https://warmtransfer.net/knowledge/sources/bandwidth-help-911-test-call-tips

BibTeX

@misc{warmtransfer-bandwidth-help-911-test-call-tips,
  title  = {Tips for a successful 911 test call},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/bandwidth-help-911-test-call-tips},
  note   = {Bandwidth, accessed 2026-09-25}
}