Enable Connect Customer flow logs in an Amazon CloudWatch log group

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/contact-flow-logs.html

Published

unknown

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

AWS documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Amazon Connect delivers flow logs at least once, and a log entry may be delivered more than once, for example after a service retry. in context
• Amazon Connect generates flow logs only for flows that include a Set logging behavior block with logging set to enabled. in context
• If a Set logging behavior block is added to a flow that is already published, the flow must be published again before it starts generating logs. in context
• A logging setting applied by a Set logging behavior block also applies to any subsequent flow the contact is transferred to, even if that flow has no Set logging behavior block. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Enable Connect Customer flow logs in an Amazon CloudWatch log group. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-enable-flow-logs

BibTeX

@misc{warmtransfer-aws-connect-enable-flow-logs,
  title  = {Enable Connect Customer flow logs in an Amazon CloudWatch log group},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-enable-flow-logs},
  note   = {Amazon Web Services, accessed 2026-10-02}
}