Configure your external voice system for integration with conversational analytics

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/configure-external-voice-system.html

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

AWS documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• For the separate conversational analytics (Contact Lens) connector, the external voice system sends SIPREC audio to the fully qualified host name shown on the connector details page. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Configure your external voice system for integration with conversational analytics. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-configure-external-voice-system

BibTeX

@misc{warmtransfer-aws-connect-configure-external-voice-system,
  title  = {Configure your external voice system for integration with conversational analytics},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-configure-external-voice-system},
  note   = {Amazon Web Services, accessed 2026-09-25}
}