Security profile permissions for Connect Customer Cases

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/assign-security-profile-cases.html

Published

2026-10-02

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

AWS documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Users of Cases also need Customer Profiles permissions, and to assign case ownership they need view permissions on queues, quick connects and users. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Security profile permissions for Connect Customer Cases. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-cases-permissions

BibTeX

@misc{warmtransfer-aws-connect-cases-permissions,
  title  = {Security profile permissions for Connect Customer Cases},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-cases-permissions},
  note   = {Amazon Web Services, accessed 2026-10-02}
}