Source note · Zoom Virtual Agent and Zoom AI for contact centers
On 9 July 2026 Zoom announced a standalone Zoom Virtual Agent Receptionist that works with any existing phone system, so Zoom Phone is not required.
Checked 2026-10-02
- Vendor
- Zoom
- Product
- Zoom Virtual Agent
- Subsystem
- receptionist
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- announced 2026-07-09
- Checked
- 2026-10-02
Sources
- Deploy Zoom Virtual Agent Receptionist across any telephony environment — Zoom Communications · tier 2 current vendor documentation · Opening paragraphs
Cite this note
APA
WarmTransfer. (2026, October 2). Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-receptionist-standalone. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-receptionist-standalone
BibTeX
@misc{warmtransfer-claim-zoom-virtual-agent-receptionist-standalone,
title = {Zoom Virtual Agent and Zoom AI for contact centers: source note zoom-virtual-agent-receptionist-standalone},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-virtual-agent-receptionist-standalone},
note = {Source note zoom-virtual-agent-receptionist-standalone, checked 2026-10-02}
}