Firewall rules for Zoom Phone clients (UDP 20000-64000) and for BYOC-P SBCs (UDP 10000-64000, TCP/5061 bidirectional) are different sets, so reusing the client rule for an SBC would leave part of the SBC media range and inbound signaling closed.

inferred · Checked 2026-09-25

Vendor
Zoom
Product
Zoom Phone
Subsystem
network-firewall
Deployment
multi-tenant, byoc-premises
Region
not restricted
Release range
current as of 2026-09-25
Status
inferred
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Troubleshooting Zoom Phone: source note zoom-phone-troubleshooting-inf-separate-media-rules. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-troubleshooting-inf-separate-media-rules

BibTeX

@misc{warmtransfer-claim-zoom-phone-troubleshooting-inf-separate-media-rules,
  title  = {Troubleshooting Zoom Phone: source note zoom-phone-troubleshooting-inf-separate-media-rules},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-phone-troubleshooting-inf-separate-media-rules},
  note   = {Source note zoom-phone-troubleshooting-inf-separate-media-rules, checked 2026-09-25}
}

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