Source note · Zoom Phone call queues and auto receptionists
The Longest idle distribution method routes a call to the member who has been idle longest, where idle means the member has not answered a queue call.
Checked 2026-09-25
Routes calls to the member who has been idle for the longest time (they have not answered a queue call).
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- call-queue-distribution
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Changing call queue settings — Zoom Communications · tier 2 current vendor documentation · Business hours > Call Distribution > Longest idle
Cite this note
APA
WarmTransfer. (2026, September 25). Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-cq-dist-longest-idle. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-cq-dist-longest-idle
BibTeX
@misc{warmtransfer-claim-zoom-phone-call-queues-cq-dist-longest-idle,
title = {Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-cq-dist-longest-idle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-cq-dist-longest-idle},
note = {Source note zoom-phone-call-queues-cq-dist-longest-idle, checked 2026-09-25}
}