The Group rotating (custom groups) distribution method rings a subset of queue members simultaneously, then the next subset, with an admin-set ring duration per group.

Checked 2026-09-25

Vendor
Zoom
Product
Zoom Phone
Subsystem
call-queue-distribution
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-cq-dist-group-rotating. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-cq-dist-group-rotating

BibTeX

@misc{warmtransfer-claim-zoom-phone-call-queues-cq-dist-group-rotating,
  title  = {Zoom Phone call queues and auto receptionists: source note zoom-phone-call-queues-cq-dist-group-rotating},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-phone-call-queues-cq-dist-group-rotating},
  note   = {Source note zoom-phone-call-queues-cq-dist-group-rotating, checked 2026-09-25}
}

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