Source note · Setting up Zoom Phone BYOC with an SBC
Zoom uses SIP OPTIONS as a heartbeat to the SBC and marks the trunk down after four consecutive failed keepalives, which takes 90 to 120 seconds.
Checked 2026-09-25
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- byoc-p-routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- BYOC-P or BYOP-P call processing — Zoom Communications · tier 2 current vendor documentation · Health monitoring section
Cite this note
APA
WarmTransfer. (2026, September 25). Setting up Zoom Phone BYOC with an SBC: source note zoom-phone-byoc-setup-options-heartbeat. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-byoc-setup-options-heartbeat
BibTeX
@misc{warmtransfer-claim-zoom-phone-byoc-setup-options-heartbeat,
title = {Setting up Zoom Phone BYOC with an SBC: source note zoom-phone-byoc-setup-options-heartbeat},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-byoc-setup-options-heartbeat},
note = {Source note zoom-phone-byoc-setup-options-heartbeat, checked 2026-09-25}
}