Source note · Setting up Zoom Phone BYOC with an SBC
The Emergency Services tab under Phone system > Company Info has a Target Carrier setting that chooses Zoom or the third-party carrier for emergency calls placed by BYOC numbers.
Checked 2026-09-25
Target Carrier for routing emergency calls placed by BYOC numbers: Select the carrier (Zoom or your third-party carrier) for emergency calling.
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- emergency-calling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Routing emergency calls — Zoom Communications · tier 2 current vendor documentation · How to route emergency calls to a public-safety answering point (PSAP), Target Carrier setting
Cite this note
APA
WarmTransfer. (2026, September 25). Setting up Zoom Phone BYOC with an SBC: source note zoom-phone-byoc-setup-emergency-target-carrier. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-byoc-setup-emergency-target-carrier
BibTeX
@misc{warmtransfer-claim-zoom-phone-byoc-setup-emergency-target-carrier,
title = {Setting up Zoom Phone BYOC with an SBC: source note zoom-phone-byoc-setup-emergency-target-carrier},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-byoc-setup-emergency-target-carrier},
note = {Source note zoom-phone-byoc-setup-emergency-target-carrier, checked 2026-09-25}
}