A call queue's Skip offline devices and phone numbers when ringing option skips offline members and immediately rings the next available member, where offline means not signed in to the Zoom desktop client, mobile app, or a provisioned desk phone.

Checked 2026-09-30

Vendor
Zoom
Product
Zoom Phone
Subsystem
call queue
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-skip-offline. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-skip-offline

BibTeX

@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-skip-offline,
  title  = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-skip-offline},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-skip-offline},
  note   = {Source note zoom-phone-auto-receptionist-setup-skip-offline, checked 2026-09-30}
}

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