Source note · Setting up Zoom Phone auto receptionists and call queues
For a call queue to take voicemail messages, its Overflow setting must route to the current extension's voicemail inbox; the queue's Voicemail setting then shares that inbox with phone users.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- call queue voicemail
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Changing call queue settings — Zoom Communications · tier 2 current vendor documentation · Profile settings, Voicemail entry
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-queue-vm-overflow. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-queue-vm-overflow
BibTeX
@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-queue-vm-overflow,
title = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-queue-vm-overflow},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-queue-vm-overflow},
note = {Source note zoom-phone-auto-receptionist-setup-queue-vm-overflow, checked 2026-09-30}
}