Source note · Setting up Zoom Phone auto receptionists and call queues
Because the main company number is assigned to the Main Auto Receptionist and an auto receptionist can route to a call queue, callers to the main number can be sent straight to a call queue by setting the Main Auto Receptionist's Route to destination to that call queue instead of an IVR menu.
inferred · Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- call routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Changing auto receptionist settings — Zoom Communications · tier 2 current vendor documentation · Routing options list, Call Queue entry (combined with KB0061421 introduction)
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-queue-front-door. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-queue-front-door
BibTeX
@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-queue-front-door,
title = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-queue-front-door},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-queue-front-door},
note = {Source note zoom-phone-auto-receptionist-setup-queue-front-door, checked 2026-09-30}
}