A call queue's Active Status toggle enables or disables the queue; an inactive call queue cannot be called but retains its settings.

Checked 2026-09-30

Inactive call queues cannot be called, but will retain their settings.
Vendor
Zoom
Product
Zoom Phone
Subsystem
call queue
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-queue-active. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-queue-active

BibTeX

@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-queue-active,
  title  = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-queue-active},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-queue-active},
  note   = {Source note zoom-phone-auto-receptionist-setup-queue-active, checked 2026-09-30}
}

Read in context