Source note · Setting up Zoom Phone auto receptionists and call queues
A call queue's routing destinations, used for Overflow and for closed and holiday hours, include voicemail, play a message then disconnect, a user, a common area, an auto receptionist, another call queue, a shared line group, external contacts, a phone number, and Disconnect.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- call queue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Changing call queue settings — Zoom Communications · tier 2 current vendor documentation · Routing options (Route to dropdown)
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-overflow-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-overflow-options
BibTeX
@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-overflow-options,
title = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-overflow-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-overflow-options},
note = {Source note zoom-phone-auto-receptionist-setup-overflow-options, checked 2026-09-30}
}