Source note · Setting up Zoom Phone auto receptionists and call queues
Calls that a Zoom Phone routing option sends to an external phone number are billed at the plan rate.
Checked 2026-09-30
Calls routed to an external phone number will be billed at the plan rate.
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- call routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Changing call queue settings — Zoom Communications · tier 2 current vendor documentation · Routing options, Phone Number entry
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-external-billing. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-external-billing
BibTeX
@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-external-billing,
title = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-external-billing},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-external-billing},
note = {Source note zoom-phone-auto-receptionist-setup-external-billing, checked 2026-09-30}
}