Group rotating (custom groups) distribution rings a subset of queue members simultaneously and then rings the next subset, and it can be enabled only after at least one group with at least one member has been created with Add.

Checked 2026-09-30

Click Add to create at least one group and assign at least one member to enable this option
Vendor
Zoom
Product
Zoom Phone
Subsystem
call queue
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-dist-group-rotating. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-dist-group-rotating

BibTeX

@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-dist-group-rotating,
  title  = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-dist-group-rotating},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-dist-group-rotating},
  note   = {Source note zoom-phone-auto-receptionist-setup-dist-group-rotating, checked 2026-09-30}
}

Read in context