Source note · Setting up Zoom Contact Center queues and flows
In a voice flow the Send Media widget plays audio from Text To Speech or from the asset library, accepts up to 10 audio prompts played in sequence, and has the exits Next Step and Send Media Failed.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Contact Center
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Customizing the Send Media widget — Zoom · tier 2 current vendor documentation · Voice channel settings, Audio media type
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-send-media-voice. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-send-media-voice
BibTeX
@misc{warmtransfer-claim-zoom-contact-center-setup-send-media-voice,
title = {Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-send-media-voice},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-send-media-voice},
note = {Source note zoom-contact-center-setup-send-media-voice, checked 2026-09-30}
}