A flow is created under Contact Center, Flows by clicking Add Flow, choosing a Channel of Voice, Video, Messaging, Email or Work Item, entering a Name and optional descriptions, and clicking Add; opening the new flow opens the flow editor.

Checked 2026-09-30

Vendor
Zoom
Product
Zoom Contact Center
Subsystem
flows
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-flow-add-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-flow-add-steps

BibTeX

@misc{warmtransfer-claim-zoom-contact-center-setup-flow-add-steps,
  title  = {Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-flow-add-steps},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-flow-add-steps},
  note   = {Source note zoom-contact-center-setup-flow-add-steps, checked 2026-09-30}
}

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