As of the 2025-09-15 changelog, Zoom still labelled GET /v2/contact_center/analytics/historical/queues/metrics as a Legacy Reports API and was adding response fields to it.

Checked 2026-09-24

Vendor
Zoom
Product
Zoom Contact Center API
Subsystem
reporting API
Deployment
multi-tenant
Region
not restricted
Release range
2025-09-15 changelog
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Zoom Contact Center flows and reporting: source note zoom-contact-center-legacy-api-maintained. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-legacy-api-maintained

BibTeX

@misc{warmtransfer-claim-zoom-contact-center-legacy-api-maintained,
  title  = {Zoom Contact Center flows and reporting: source note zoom-contact-center-legacy-api-maintained},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-legacy-api-maintained},
  note   = {Source note zoom-contact-center-legacy-api-maintained, checked 2026-09-24}
}

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