A call handled by voicemail is recorded as answered in the detailed call history with the user type field set to voicemail retrieval.

Checked 2026-09-15

Vendor
Cisco
Product
Webex Calling
Subsystem
call detail records
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-15
Checked
2026-09-15

Sources

Cite this note

APA

WarmTransfer. (2026, September 15). Webex Calling voicemail: source note wxvm-a-voicemail-answer-counts-as-answered. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxvm-a-voicemail-answer-counts-as-answered

BibTeX

@misc{warmtransfer-claim-wxvm-a-voicemail-answer-counts-as-answered,
  title  = {Webex Calling voicemail: source note wxvm-a-voicemail-answer-counts-as-answered},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxvm-a-voicemail-answer-counts-as-answered},
  note   = {Source note wxvm-a-voicemail-answer-counts-as-answered, checked 2026-09-15}
}

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