Claim record · The Analyzer field names that must not be quoted alone
Current State and Reason describe the contact in the Customer Session Repository and the Queue Record and the agent in the Agent Session Repository.
fact · verified 2026-09-15
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer record types
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-15
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Appendix, Current State and Reason across the Customer Session Agent Session and Queue tables
Cite this claim
APA
WarmTransfer. (2026, September 15). The Analyzer field names that must not be quoted alone: claim wxunq-current-state-and-reason-switch-actor. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxunq-current-state-and-reason-switch-actor
BibTeX
@misc{warmtransfer-claim-wxunq-current-state-and-reason-switch-actor,
title = {The Analyzer field names that must not be quoted alone: claim wxunq-current-state-and-reason-switch-actor},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxunq-current-state-and-reason-switch-actor},
note = {Claim wxunq-current-state-and-reason-switch-actor, verified 2026-09-15}
}