Source note · The Analyzer field names that must not be quoted alone
Channel Type is described as the number of media channels agents are logged in to in the Customer Session Repository and as the media type of the contact in 3 other tables.
Checked 2026-09-15
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer record types
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Checked
- 2026-09-15
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Appendix, Customer Session Repository against the Agent Session Agent Activity and Queue tables, Channel Type
Cite this note
APA
WarmTransfer. (2026, September 15). The Analyzer field names that must not be quoted alone: source note wxunq-channel-type-is-a-count-in-one-table. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxunq-channel-type-is-a-count-in-one-table
BibTeX
@misc{warmtransfer-claim-wxunq-channel-type-is-a-count-in-one-table,
title = {The Analyzer field names that must not be quoted alone: source note wxunq-channel-type-is-a-count-in-one-table},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxunq-channel-type-is-a-count-in-one-table},
note = {Source note wxunq-channel-type-is-a-count-in-one-table, checked 2026-09-15}
}