Cisco states that Control Hub analytics keeps historical data for calls involving Webex Calling desk phones, the desktop and mobile Webex App, the Webex Calling App and Cisco Room Series devices, and that data is not captured for calls based in Cisco Unified Communications Manager, Cisco Dedicated Instance or Cisco Webex Cloud-Connected UC.
Checked 2026-09-16
Data isn't captured for calls based in Cisco Unified Communications Manager (CUCM), Cisco Dedicated Instance , and Cisco Webex Cloud-Connected UC
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Diagnostic surfaces
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Analytics for Your Cloud Collaboration Portfolio — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Analytics article, Webex Calling section, retention paragraph
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling call quality troubleshooting in Control Hub: source note wxtrb-no-analytics-for-ucm-di-or-ccuc. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxtrb-no-analytics-for-ucm-di-or-ccuc
BibTeX
@misc{warmtransfer-claim-wxtrb-no-analytics-for-ucm-di-or-ccuc,
title = {Webex Calling call quality troubleshooting in Control Hub: source note wxtrb-no-analytics-for-ucm-di-or-ccuc},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxtrb-no-analytics-for-ucm-di-or-ccuc},
note = {Source note wxtrb-no-analytics-for-ucm-di-or-ccuc, checked 2026-09-16}
}