Control Hub analytics holds 13 months of historical data for calls based in Webex App where the organisation has Pro Pack and 3 months where it does not.
Checked 2026-09-16
You have access to 13 months of data for calls based in Webex App if your organization has Pro Pack. If your organization doesn't have Pro Pack, you have access to 3 months of data for calls based in Webex App.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Diagnostic surfaces
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Analytics for Your Cloud Collaboration Portfolio — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Analytics article, Webex Calling section, opening paragraph
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling call quality troubleshooting in Control Hub: source note wxtrb-analytics-retention-splits-on-pro-pack. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxtrb-analytics-retention-splits-on-pro-pack
BibTeX
@misc{warmtransfer-claim-wxtrb-analytics-retention-splits-on-pro-pack,
title = {Webex Calling call quality troubleshooting in Control Hub: source note wxtrb-analytics-retention-splits-on-pro-pack},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxtrb-analytics-retention-splits-on-pro-pack},
note = {Source note wxtrb-analytics-retention-splits-on-pro-pack, checked 2026-09-16}
}