Supervisor Desktop supports recording playback only, and downloads are available from Control Hub.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Supervisor Desktop
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). What a supervisor can do and what is recorded of it: claim wxsup-playback-only-on-supervisor-desktop. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxsup-playback-only-on-supervisor-desktop

BibTeX

@misc{warmtransfer-claim-wxsup-playback-only-on-supervisor-desktop,
  title  = {What a supervisor can do and what is recorded of it: claim wxsup-playback-only-on-supervisor-desktop},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxsup-playback-only-on-supervisor-desktop},
  note   = {Claim wxsup-playback-only-on-supervisor-desktop, verified 2026-09-05}
}

Read this claim in context