Source note · What a supervisor can do and what is recorded of it
The reporting schema carries 4 monitoring counters: silent monitoring, mid-call monitoring, full monitoring and total monitoring.
Checked 2026-09-05
Silent Monitoring Count
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer records
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Monitoring measure definitions
Cite this note
APA
WarmTransfer. (2026, September 5). What a supervisor can do and what is recorded of it: source note wxsup-four-monitoring-counters. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxsup-four-monitoring-counters
BibTeX
@misc{warmtransfer-claim-wxsup-four-monitoring-counters,
title = {What a supervisor can do and what is recorded of it: source note wxsup-four-monitoring-counters},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxsup-four-monitoring-counters},
note = {Source note wxsup-four-monitoring-counters, checked 2026-09-05}
}