Claim record · What a supervisor can do and what is recorded of it
A supervisor cannot barge into a call while monitoring is paused and must resume monitoring first.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Supervisor Desktop
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Monitor agents on a call — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Monitor agents on a call, barge in step
Cite this claim
APA
WarmTransfer. (2026, September 5). What a supervisor can do and what is recorded of it: claim wxsup-barge-depends-on-monitoring-at-runtime. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxsup-barge-depends-on-monitoring-at-runtime
BibTeX
@misc{warmtransfer-claim-wxsup-barge-depends-on-monitoring-at-runtime,
title = {What a supervisor can do and what is recorded of it: claim wxsup-barge-depends-on-monitoring-at-runtime},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxsup-barge-depends-on-monitoring-at-runtime},
note = {Claim wxsup-barge-depends-on-monitoring-at-runtime, verified 2026-09-05}
}