Claim record · The interactions surface and scheduled call monitoring
The scheduled monitoring article names a Monitoring module on the user profile carrying a Call Listening permission configured with edit access and a schedule listening check box.
fact · verified 2026-09-05
Schedule listening
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Supervisor Desktop
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Schedule call monitoring — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Schedule call monitoring, prerequisites
Cite this claim
APA
WarmTransfer. (2026, September 5). The interactions surface and scheduled call monitoring: claim wxsched-permission-is-named. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxsched-permission-is-named
BibTeX
@misc{warmtransfer-claim-wxsched-permission-is-named,
title = {The interactions surface and scheduled call monitoring: claim wxsched-permission-is-named},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxsched-permission-is-named},
note = {Claim wxsched-permission-is-named, verified 2026-09-05}
}