The scheduling article places the schedule listening control on the Team Performance page, which the monitoring articles say the live-call controls moved away from.

disputed · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Supervisor Desktop
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
disputed
Confidence
0.60
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). The interactions surface and scheduled call monitoring: claim wxsched-button-is-on-the-surface-monitoring-left. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxsched-button-is-on-the-surface-monitoring-left

BibTeX

@misc{warmtransfer-claim-wxsched-button-is-on-the-surface-monitoring-left,
  title  = {The interactions surface and scheduled call monitoring: claim wxsched-button-is-on-the-surface-monitoring-left},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxsched-button-is-on-the-surface-monitoring-left},
  note   = {Claim wxsched-button-is-on-the-surface-monitoring-left, verified 2026-09-05}
}

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